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Derek' fight to travel on trains, Tube and buses

Disabled access plea – Derek Rolph in his six-wheel motorised wheelchair Disabled access plea – Derek Rolph in his six-wheel motorised wheelchair

A 35-STONE man who uses an oversized wheelchair is prepared to go to court to fight for better disabled access.

Derek Rolph, 54, has had numerous problems travelling by train because his six-wheel motorised wheelchair does not fit down ramps at some stations, including Kelvedon and Colchester North.

Mr Rolph, of Hanover Square, Feering, said he also has problems getting on buses and getting around shops and relies mostly on his specially adapted van to travel around.

He said: “If I have to, I will take it through the courts or European Court because I am that fed up with it. I do not ask to be disabled. Let them be in my place, sat in a wheelchair, for one day and see how hard life is.”

He would be prepared to take the Government and transport providers to court and has contacted the Independent Living Advocacy Service about the problems he has experienced.

Mr Rolph nearly lost his legs when he was run over by a bus at four years old and 25 years ago he needed two years of hospital treatment and rehabilitation after being hit by a car. His health problems also include angina, arthritis and emphesyma.

The former market manager and mechanical engineer said: “I think it is outrageous they can refuse someone like me from being on the railways and give silly excuses.

“One time at Kelvedon I was allowed to use the ramp and another time it was too small.

“I have had lots of problems. The people at the station are nice, they are trying to do their job.

“If you haven’t got a ramp that fits, get one that does.”

Mr Rolph also recalls being told he could not travel on the Tube because “the wheelchair has got batteries in it and the excuse I got was it might explode”.

The Department for Transport said it complies with European standards on disabled access including ramp width.

A National Express East Anglia spokesman said it operates to rail industry guidelines on the maximum size and weight of wheelchairs and mobility vehicles which can be accommodated on trains and ramps.

She said: “We also publish full information on our website regarding the types and sizes of mobility vehicles we can accept on our trains and we are always happy to discuss with our customers their individual needs.”

Witham MP Priti Patel said: “Disabled people should not be denied access to rail services because they are wheelchair bound and new franchise agreements with rail operators provide an opportunity to bring in much-needed improvements.

“In the 21st century there can be no excuses for these barriers to travel.”

Comments(29)

arrow says...
10:13pm Thu 19 Jan 12

feisty try walking in someone elses shoes before making idiotic comments ........
edotor do your job edit...

Feisty CBC says...
10:23pm Thu 19 Jan 12

Why should buses, trains and tubes pander to a man that obviously cannot stop stuffing his face?

johanmb says...
11:04pm Thu 19 Jan 12

The problem is with the size of the wheelchair if Mr Rolph used a smaller chair there would be no problem. I know of a case in the south west where a woman leaves her chair at the station and uses a smaller chair to get on and off the train.

Fnagster says...
11:29pm Thu 19 Jan 12

Does this gentleman have a medical condition that causes his excessive weight? If not then he really is his own worst enemy. Larger people are often required to lose weight before operations on the NHS and I see this as a similar scenario. If the gentleman is just overweight and this is causing his access problems then it would be more healthy for him and problem solved if he could lose weight. Surely there has to be a sensible size and weight limit to disabled access? What about the people that can't leave home unless they have a window removed, should National Express have cranes fitted in case they want to catch a train?

PROOFREADER says...
12:09am Fri 20 Jan 12

I have a problem sometimes on buses. I am disabled but do not use a wheelchair. Disabled people who are not in a wheelchair are allowed to sit in the wheelchair space on buses. I have osteoarthritis and spondylitis and need room to stretch my legs out.
People with buggies, pushchairs amd prams get on assuming they have a right to use the wheelchair space, they do not. I contacted the bus companies and was told I am within my rights to sit in the wheelchair space and do not have to move if someone with a buggy etc gets on.

Feisty CBC says...
12:35am Fri 20 Jan 12

PROOFREADER wrote:
I have a problem sometimes on buses. I am disabled but do not use a wheelchair. Disabled people who are not in a wheelchair are allowed to sit in the wheelchair space on buses. I have osteoarthritis and spondylitis and need room to stretch my legs out.
People with buggies, pushchairs amd prams get on assuming they have a right to use the wheelchair space, they do not. I contacted the bus companies and was told I am within my rights to sit in the wheelchair space and do not have to move if someone with a buggy etc gets on.
Oooh that's nasty :( Have you tried physiotherapy on your legs? They used to do wonders for my old man. :)

PROOFREADER says...
1:03am Fri 20 Jan 12

Feisty CBC wrote:
PROOFREADER wrote:
I have a problem sometimes on buses. I am disabled but do not use a wheelchair. Disabled people who are not in a wheelchair are allowed to sit in the wheelchair space on buses. I have osteoarthritis and spondylitis and need room to stretch my legs out.
People with buggies, pushchairs amd prams get on assuming they have a right to use the wheelchair space, they do not. I contacted the bus companies and was told I am within my rights to sit in the wheelchair space and do not have to move if someone with a buggy etc gets on.
Oooh that's nasty :( Have you tried physiotherapy on your legs? They used to do wonders for my old man. :)
I had physiotherapy, it did not help.
I have osteoarthritis in all my joints and spondylitis in my spine. I also have other health problems to contend with.

Feisty CBC says...
1:12am Fri 20 Jan 12

PROOFREADER wrote:
Feisty CBC wrote:
PROOFREADER wrote:
I have a problem sometimes on buses. I am disabled but do not use a wheelchair. Disabled people who are not in a wheelchair are allowed to sit in the wheelchair space on buses. I have osteoarthritis and spondylitis and need room to stretch my legs out.
People with buggies, pushchairs amd prams get on assuming they have a right to use the wheelchair space, they do not. I contacted the bus companies and was told I am within my rights to sit in the wheelchair space and do not have to move if someone with a buggy etc gets on.
Oooh that's nasty :( Have you tried physiotherapy on your legs? They used to do wonders for my old man. :)
I had physiotherapy, it did not help.
I have osteoarthritis in all my joints and spondylitis in my spine. I also have other health problems to contend with.
Sorry to hear that PF. Hope you can get a comfortable nights kip tonight.

donttalkdo says...
6:31am Fri 20 Jan 12

Proffreader Itotally agree with you as I am in the same position. I have to get the train from Colchester Town to North Station to catch a train as their is no way I can do all them steps my complaints are ignored, no trouble at Chelmsford.
I also catch a lot of buses but do not have too much of a problem and if a person with a buggy tries to shift me I tell them to fold up their pushchair like we had to when our children were smakk, but usually the bus driver tells the pushchair onwer the same. Of course I will sit on any seat that is free that I can get into.

My Jaywick says...
7:42am Fri 20 Jan 12

Oh dear oh dear, I saw on TV last night that January has couples bickering with each more than any other month!
(ok, I DO have to endure a tw@t known as Grinch-but)
then this morning,
or was this moaning,
I read all this above.
2 good things will come out of all this,
its getting lighter earlier/darker later
(so all you colour based ranters stop it!)
then I began to realise a bit of a trend going on with "us" posters comments.
It seems we are all old cronies/Ill/disabled
/tired/fed up/jobless/ hate public transport/ or delete as required...lol
Its abit like back in the day with
"Dear Deire`s Daily Casebook"
:-
Dear deire, can you help me please,
I have trouble getting it up in the mornings.
No, its not that personal,
I refur to my stiff long member,
my
legg!
Its come to the point that I cant do a thing with it after a bath, it kind of goes all stiff!
Deirdre replies,
have you tried massage?
:))
and there readers,
we have it..
we are all getting older/more miserable/grumpy/sil
ly old barstewards
(delete as applicable)!!!!
:))
do have a nice day,
or I`ll tell you about my health...
Ok, no one wants that eh....lol

S M I L E........its good for you.....

The Yellow Peril says...
9:07am Fri 20 Jan 12

It's perfectly possible for Mr Rolph to lose weight, even in a wheelchair - he just has to eat less calories than his body needs to sit in that chair all day - simples!

Lawford Lass says...
10:22am Fri 20 Jan 12

I try to be sympathetic but he obviously doesn't care much about his health because not only is he EXTREMELY overweight but he also has Emphesyma, is that not caused by smoking mainly??

arrow says...
11:34am Fri 20 Jan 12

yes frankenstein it was a typo lol .
My eyes must be deceiving me i cannot see any mention that brian smokes yet the assumption is that he does also everyone assumes that his being overweight is down to him not excercising .
all i can say is have you ever seen a market manager who does not walk around the market???.
It is not however always possible for companies to cater for the needs of every disabled person they have to take the majority routine the same way they do for the able bodied .
That said if they offer a service then they should provide it i know of someone left not once but twice for a ramp because the company had forgotten to ring ahead and let the station know they had someone needing a ramp on the train.

Im_Like_HELLO says...
1:20pm Fri 20 Jan 12

This guy obviously thinks trains and tubes were put on this earth just for him! And perhaps he should try losing some weight!

donttalkdo says...
3:24pm Fri 20 Jan 12

How do you know he can lose weight ?
Not all fat people are that way by choose sometimes it is caused be the medication which keeps them alive. I do not know this gentleman so I cannot comment.
But getting back to the story at North Station if you have a mobility problem you are buggered. The stair lift does not work more than it works, then you have to get a member of staff as a mear passenger I am not allowed to work it.
Also I do not spend my time moaning about my disabilities in fact most people do not know I am disabled, it is only DWP that calls me that. But I feel I have just as much right to use facilities as everybody else.
My Jaywick you seem to think that only you and other people like you have these rights, you should count your blessings you do not have the problems that some commenters on here have.

My Jaywick says...
4:03pm Fri 20 Jan 12

donttalkdo wrote:
How do you know he can lose weight ? Not all fat people are that way by choose sometimes it is caused be the medication which keeps them alive. I do not know this gentleman so I cannot comment. But getting back to the story at North Station if you have a mobility problem you are buggered. The stair lift does not work more than it works, then you have to get a member of staff as a mear passenger I am not allowed to work it. Also I do not spend my time moaning about my disabilities in fact most people do not know I am disabled, it is only DWP that calls me that. But I feel I have just as much right to use facilities as everybody else. My Jaywick you seem to think that only you and other people like you have these rights, you should count your blessings you do not have the problems that some commenters on here have.
""My Jaywick you seem to think that only you and other people like you have these rights, you should count your blessings you do not have the problems that some commenters on here have.”
LOL.........

If only you knew sunshine,
If only you knew....lol....
As I said earlier,
SMILE it`ll make you feel better,
it`ll make us feel better by not reading your bitter remarks......

Time for a tea break I guess....lol

6079 Smith W says...
6:55pm Fri 20 Jan 12

Feisty CBC wrote:
Why should buses, trains and tubes pander to a man that obviously cannot stop stuffing his face?
Not sure I agree with you, but seems censorship has gone mad here. What happened to our comments last night? I merely asked arrow to put up (an argument), or shut-up. Least s/he has, but shame they are so frightened of debate they are not allowing us to. And I generally agree with arrow!

6079 Smith W says...
7:03pm Fri 20 Jan 12

6079 Smith W wrote:
Feisty CBC wrote:
Why should buses, trains and tubes pander to a man that obviously cannot stop stuffing his face?
Not sure I agree with you, but seems censorship has gone mad here. What happened to our comments last night? I merely asked arrow to put up (an argument), or shut-up. Least s/he has, but shame they are so frightened of debate they are not allowing us to. And I generally agree with arrow!
'...generally', meaning the thrust of their comments on this thread, just to make that clear.

arrow says...
7:05pm Fri 20 Jan 12

johanmb says...
11:04pm Thu 19 Jan 12
The problem is with the size of the wheelchair if Mr Rolph used a smaller chair there would be no problem. I know of a case in the south west where a woman leaves her chair at the station and uses a smaller chair to get on and off the train.

I know of a case where the only way to change platform due to the only way of changing platform without crossing the line is for the company to call a taxi for a ten mile round trip to get to the other side of the station.
I use crutches and have become invisible since i am sure since the amount of people who walk into me has increased since i started using them.
I think sometimes the able bodied view the less able among us as naughty little children who should be seen and not heard and be gratefull for what we get the days of locking up the disabled in sanatoriums are long gone (thank the godess) long may we shout and keep shouting

6079 Smith W says...
8:11pm Fri 20 Jan 12

arrow wrote:
johanmb says...
11:04pm Thu 19 Jan 12
The problem is with the size of the wheelchair if Mr Rolph used a smaller chair there would be no problem. I know of a case in the south west where a woman leaves her chair at the station and uses a smaller chair to get on and off the train.

I know of a case where the only way to change platform due to the only way of changing platform without crossing the line is for the company to call a taxi for a ten mile round trip to get to the other side of the station.
I use crutches and have become invisible since i am sure since the amount of people who walk into me has increased since i started using them.
I think sometimes the able bodied view the less able among us as naughty little children who should be seen and not heard and be gratefull for what we get the days of locking up the disabled in sanatoriums are long gone (thank the godess) long may we shout and keep shouting
You make a lot of sense. So why were you so keen on censorship?

donttalkdo says...
9:02am Sat 21 Jan 12

Mr Jaywick I am not bitter. I just beleive in rights for all and I have read your posts many times before and kettle black comes to mind.

arrow says...
10:46am Sat 21 Jan 12

I was not aware i had advocated censorship unless you refer to my asking the editor to do his job which refered to the first comment which has now been removed which i felt was just blatently rude and should not of appeared as a comment.

My Jaywick says...
11:19am Sat 21 Jan 12

donttalkdo wrote:
Mr Jaywick I am not bitter. I just beleive in rights for all and I have read your posts many times before and kettle black comes to mind.
Ah, the preverbial bar room doctor then are you.
yes, I fight for my rights also,
so do you believe your rights overule all others?
your ample statement of kettle black rings only too true in this case,
whats good for you,
is the same for others.
You are neither special,
nor appear to be better than others!

6079 Smith W says...
12:36pm Sat 21 Jan 12

arrow wrote:
I was not aware i had advocated censorship unless you refer to my asking the editor to do his job which refered to the first comment which has now been removed which i felt was just blatently rude and should not of appeared as a comment.
You might consider it rude, I might even agree with you, but demanding its removal was most certainly advocating censorship. Now I've seen far, far, worse than that on here, regularly. On a thread last week we saw some really dreadful racism. I found it offensive, but the thing to do is argue, not advocate censorship.

arrow says...
1:04pm Sat 21 Jan 12

AS i said i was not aware i was i just thought the comment was offensive and should not of been placed in the first place

Feisty CBC says...
2:35pm Sat 21 Jan 12

arrow wrote:
I was not aware i had advocated censorship unless you refer to my asking the editor to do his job which refered to the first comment which has now been removed which i felt was just blatently rude and should not of appeared as a comment.
OK muesli then.

Yendor says says...
4:49pm Sat 21 Jan 12

My daughter is seriously disabled having suffered brain damage at birth and travels is a specially adapted chair.

On the whole, our experiences are positive. With regard to NEEA, provided you advise them in advance we have always found them brilliant. There will be someone waiting for us at Colchester with a ramp and they will evict anyone who is in the disabled seating area that does not need to be there to make room for us. Then, when we arrive at Liverpool Street, they are waiting for us again with a ramp to exit the train.

We also fly overseas regularly and have never encountered any problems with any airline. In fact, they seem to go out of their way to help us.

With regard to Mr Rolph, however, I can see why these companies would struggle with a wheelchair of that size and its weight once occupied.

Feisty CBC says...
11:50pm Sat 21 Jan 12

Yendor says wrote:
My daughter is seriously disabled having suffered brain damage at birth and travels is a specially adapted chair.

On the whole, our experiences are positive. With regard to NEEA, provided you advise them in advance we have always found them brilliant. There will be someone waiting for us at Colchester with a ramp and they will evict anyone who is in the disabled seating area that does not need to be there to make room for us. Then, when we arrive at Liverpool Street, they are waiting for us again with a ramp to exit the train.

We also fly overseas regularly and have never encountered any problems with any airline. In fact, they seem to go out of their way to help us.

With regard to Mr Rolph, however, I can see why these companies would struggle with a wheelchair of that size and its weight once occupied.
and long may you and your Daughter continue to do so Yendor :)

donttalkdo says...
9:32am Sun 22 Jan 12

My Jaywick why do you have to be so negitive. Also perhaps you should read the comments slower so you will not make silly accusations. I said equal rights for all. But the law says provision must be made for the less able.

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