Job Title: CREDIT CONTROLLER
Department: FINANCE
Responsible to: CREDIT CONTROL MANAGER
Main Objectives:
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To perform duties according to the Company's credit control policies.
Job Requirements
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To ensure that all accounts are chased for payment in a timely and courteous manner.
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To ensure regular telephone chasing follow up against promised payments that fail to materialise.
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To ensure that records of all customer debt recovery telephone calls are recorded within the customer history.
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To ensure that all customer queries are promptly recorded and raised/advised to the appropriate area within the Advertising Department.
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To ensure that proper credit sanctions are applied to any delinquent account in accordance with company credit policy.
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To ensure that the Credit Control Manager is aware of any account that requires third party debt recovery at the earliest opportunity.
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To liaise in a professional and courteous manner with all sales staff regarding customer queries/credit status.
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To ensure that any cash, or adjustments, applied to the account have been correctly allocated.
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To ensure that the sales person is aware at the earliest opportunity of any third party debt recovery action which may be applied against any account under their control.
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To do everything possible to minimise the Company's exposure to bad and doubtful debts.
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To ensure that the department runs smoothly at all times and that any problems are dealt with in a prompt and professional manner.
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To perform any other duties relevant to the Company's credit control policies as and when requested by the Credit Control Manager or Credit Control Supervisor.
This job description summarises the main aspect of the job, but it does not cover all the duties that the jobholder may be required to perform. Therefore, the job description is a minimum standard.
It is not a statement of all that the job does or may entail. It is not intended to restrict the scope of the job but clearly to define its starting point.
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