O2 customers have been without 3G signal in parts of Colchester for more than three days.
Internet signal went down on Wednesday around Severalls Industrial Estate and has not worked since.
Last night a spokesman for O2 said: “An engineer has visited a site near the Severalls Industrial Park and a replacement part has been ordered.
“Subject to successful installation and testing of the new equipment, the site will be back in service within 24 hours. We apologise for any inconvenience.”
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