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Paramedics praised for patient treatment
9:40am Friday 23rd May 2014 in News
PARAMEDICS have been praised for how they treat patients.
98.3 per cent of people, who responded to a survery, were satisfied or very satisfied with the treatment they received from the East of England Ambulance Service NHS Trust.
The trust is still struggling with response times and has large numbers of vacancies but once they do arrive the medical experts are saving numerous lives across the six counties, including Essex, they serve.
The results show an improvement from previous survey.
Less than one in a hundred claim they were not treated with dignity or respect however almost one in ten were unhappy with how long it took to get medical care.
Chief Executive Dr Anthony Marsh said: “It's fantastic to see such great results and that patients are happy with the service we're providing.
“In some circumstances these patients were extremely ill, with one respondent telling us they owed their life to our staff.
"Patient surveys are an important reflection of the standards we strive for.
“Our staff should be very proud, as I am of them, and I want to thank patients for taking the time to respond as it helps us build the service they want."
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