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Conductors rewarded for good service
10:30am Friday 30th November 2012 in News
TWO North Essex train conductors have been praised for their customer service.
Greater Anglia has recognised Colchester-based Lee Pratt and Clacton-based Martin Gilbertson after they scored top marks in a recent mystery shopper survey.
Andrew Goodrum, customer service director for the train operator, said: “I am delighted these conductors have been singled out as delivering excellent customer service and would like to thank them for their efforts to create a pleasant on board experience for our customers.”
The conductors achieved their perfect scores between October 14 and November 10.