Almost half the residents of Maldon district are less than satisfied with the way the district council is being run, according to figures published this week.
Nearly 50 per cent of those interviewed in a survey were less than fairly satisfied with the overall performance of the council - and 61 per cent were less than satisfied with the complaint handling process.
The latest figures coincide with news that the council is to appeal over its grading for its first Government Comprehensive Performance Assessment (CPA), which was carried out by the Audit Commission in February.
The rating awarded to the district council will now be kept confidential until the appeal is heard and a final grade published, which is expected in August.
CPA gives local authorities a rating of excellent, good, fair, weak or poor by looking at how well the council delivers its services.
It also considers how well the council is run, as this will have an impact on how it delivers its services in the future.
District council leader Bob Boyce said: "The draft CPA judgement was received but will not be published along with other Essex authorities as the council is appealing over its categorisation."
The council described the results of the satisfaction survey as disappointing, but said that satisfaction with individual services such as parks, waste collection and recycling was good.
Published Thursday July 1, 2004
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