POLICE dealt with an abusive call from a motorist stuck in traffic while officers were on the scene of serious collision on the A120.

Officers were called shortly before 6.30am following reports of a single vehicle crash on the A120 at Great Dunmow.

The driver has been taken to hospital with serious injuries.

Whilst officers, paramedics and Highways were on scene, Essex Police's Force Control Room received an abusive call from a member of the public, venting their frustrations about the road closure and being stuck in traffic.

Chief Inspector Jamie Gingell said: “Whilst we appreciate that nobody wants to spend their Sunday morning stuck in traffic, the road closures enforced following a serious injury collision are vital to ensure that those involved receive the appropriate medical attention, the matter is investigated properly and that the public are kept safe.

“Abusive calls to our control room operators will not be tolerated and calls such as these prevent us from answering the vital 101 and 999 calls from members of the public who genuinely and urgently need our help.

"Our control room deals with an extremely high number of calls on a daily basis and we need the public’s help to understand how and when to contact us.”