CARE home bosses have responded to claims made by an upset mother who says she was refused access to her disabled son.
TLC Care and Support, which runs Donylands Lodge, in Rowhedge, Colchester, provides support services to people with a variety of special needs.
One resident the organisation looks after is 28-year-old Manningtree man, Terrance Gardener, who has severe learning difficulties.
His mother, Brenda Pithers, 57, says Donylands bosses have prohibited her from seeing her son for two years – something TLC Care and Support has now addressed.
READ MORE: Manningtree mum says she has not been allowed to see son
A spokeswoman said: "We respect the privacy and confidentiality of all those we support and therefore it is inappropriate for us to comment in respect of the specific the allegations being made.
“In general terms, an essential component of providing of support is the agreement between the individual, social workers, other professionals and family and friends regarding the type, location and frequency of appropriate contact that our skilled colleagues then facilitate.
“Necessary safety measures in response to Covid 19 have understandably restricted some planned visits over the last 14 months, but all reasonable efforts continue to be made to facilitate contact agreed to be in the best interests of the individuals we are trusted to support.”
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here