GLOBAL technicians travelled to Colchester to inspect a water plant which disrupted renal patients twice in a week.
Diaverum UK will keep monitoring the plant which impacted a further 32 patients’ dialysis at Colchester Primary Care Centre.
Transport was provided to other units in Clacton and Ipswich while the fault was repaired, and some people were treated at Colchester General Hospital.
A spokesman said: “This is a very unusual situation. Dialysis water plants are monitored on a daily basis and are serviced on a prescribed, regular basis.
“Very occasionally, a fault can occur in a water plant despite this strict maintenance regime.”
Forty patients were affected because of water issues last week.
Nursing and management teams were thanked for “going the extra mile”.
The spokesman added: “Needless to say, we’re really sorry for the inconvenience these interruptions have caused.
“Dialysis is a challenging treatment to undertake at the best of times, and we’re very sensitive to any disruptions in the service that add to that challenge for our patients.”
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