Residents are being left frustrated by a number of missed bin collections and the change to them being fortnightly.

Dionne O’Brien, 27, of Pygots Place, Braintree, was supposed to have her rubbish emptied on April 17, but her’s wasn’t.

The mum-of-two said: “We have never had a problem before.

“Everyone else down the road had their bins emptied, but mine was left.

“It was definitely left in the right place and at the right time because my partner puts our next door neighbour’s out at the same time and that was emptied.

“I called them and they just kept saying that someone was coming to empty it.

“No-one has touched the bin.

“I rang them again on Monday as it still hadn’t been emptied.

“They told me they had and I had refilled it.

“I am really angry as they have said I have lied."