The owners of Stansted Airport have said that immigration control queues on Friday were "unacceptably long".
Passengers at the airport on Friday evening were forced to queue for as much as for two hours to get through passport control.
Stansted chiefs say that long queues are a common occurrence at peak times, but the UK Border Agency insist they will not compromise on security.
A Stansted Airport spokesman said: "The majority of passengers arriving at Stansted pass through border controls quickly and securely.
"However, at peak times, and similar to many other UK airports, immigration queues can be unacceptably long."
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