A CARE agency has been praised for its improvement by a watchdog.

All Care, based in the Commons, Prettygate, was initially inspected by the Care Quality Commission 18 months ago and watchdog bosses had raised concerns over the home's performance.

But after a fresh inspection in December, the home - which supports 53 people - has been rated 'good' and praised for its improvement.

A report published yesterday states: "We last inspected this service in August 2015 and we had some concerns around staff not being trained effectively, peoples needs not being met, staff not obtaining peoples consent before providing care, peoples needs not being reviewed on a regular basis and systems and processes not being established and operating effectively to investigate any concerns.

"This resulted in some breaches in regulation and the service was rated requires improvement.

"During this inspection, we saw the registered manager had made the necessary improvements to ensure they met all of the regulations."

It adds: "People were complimentary about the service they received from All Care.

"People's needs were assessed and appropriate information was given to people before the service commenced.

"Staff had a good knowledge of safeguarding procedures and were clear about the actions they would take to help protect people.

"Systems were in place to assist people with the management of their medication and to help ensure people received their medication as prescribed.

"Recruitment checks had been carried out before staff started work to ensure that they were suitable to work in a care setting.

"Staff told us that they felt well supported to carry out their work and had received regular support and training.

"There were sufficient numbers of staff, with the right competencies, skills and experience available to help meet the needs of the people who used the service.

"Where needed people were supported to eat and drink sufficient amounts to help meet their nutritional needs and staff knew who to speak with if they had any concerns around people's nutrition."

All Care provides personal care to a range of people living in their own homes, including people with dementia, older people, people with a physical disability or learning disability.