Building work leaves couple without a roof

Gazette: Building work leaves couple without a roof Building work leaves couple without a roof

A CANCER sufferer and his wife have been left with a leaking home for a month after they were “abandoned” by workers.

Trevor and Beatrice Lines, both 69, hired a firm to fix the roof at their bungalow, in Sweet Briar Road, Stanway.

Workers stripped down the roof, but did not return to replace it, saying it was not the right temperature to finish the job.

Mr and Mrs Lines have been living under a sheet of tarpaulin, which is letting water in.

Gazette:

Mrs Lines said: “They stripped off the roofing and then disappeared.

“They’ve had our deposit, but nothing seems to have happened.

It is very depressing.

“Christmas was a disaster. We had all the family down and we had to spend the early hours mopping up.

“We can’t leave, because someone has got to change the buckets.

“It leaks all night. We don’t knowwhat to do.”

The ceilings in the utility room and kitchen have been damaged by the water.

Workers have visited the house to fix the tarpaulin as a temporary solution, but it is still leaking and they say they cannot do any more work until the temperature is right.

Mrs Lines claims she was never told the work was dependent on weather.

She said: “We would never have employed them in December, if we knew that was the case.

“We would have waited until the spring, especially when we had family coming for Christmas.

“It is so frustrating. There is a complete feeling of abandonment.

It has really affected by husband’s health.”

Mr Lines, who visits a hospice once a week, said a customer services advisor asked him if he could go on to the roof and fix the tarpaulin.

He said: “There is no way I could climb a ladder at the moment let alone go on the roof.

“The firm has a very good reputation, but we’re not very happy with them.

“We feel as though we can’t trust them.”

No one from the firm, which we have decided not to name at this stage, was available to comment.

Comments (3)

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8:36am Thu 2 Jan 14

Say It As It Is OK? says...

Okay don't name the firm! This only means this is a one sided and very biased story with accusations being made that cannot be substantiated.
Okay don't name the firm! This only means this is a one sided and very biased story with accusations being made that cannot be substantiated. Say It As It Is OK?

1:08am Fri 3 Jan 14

Boris says...

Say It is right. Failure to name the firm means the report is valueless. If the Gazette wanted the firm's comments before publishing their name, then the report should have been held over till they had those comments.
Say It is right. Failure to name the firm means the report is valueless. If the Gazette wanted the firm's comments before publishing their name, then the report should have been held over till they had those comments. Boris

5:05am Fri 3 Jan 14

rhetoric says...

The work looks to be on a flat roofed extension to the bungalow.
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As this sort of work characteristically takes only a few days at the very most, I am completely at a loss to see why (a) the builders started it if they felt they could not complete it in winter conditions and (b) why they cannot comment unless they have packed up and gone on holiday during the less favourable work days of mid winter.
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I think it is good that the Gazette stirred things up, otherwise this couple who have more than enough to cope with would have gone on struggling for, possibly, months to come. Maybe they still face an uphill climb over this "work". Carers deserve a break, as do the cared-for. Yes, life is all about profit and devil take the hindmost, but some temporary remedy by someone who actually knows what they're doing would seem the only human response.
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A valuable lesson that most commenters need, is to be in the position of a full time family carer for a few weeks. That would be enough to bring home the realisation of what it means. Added to the physical strain - and many carers are from their late sixties onwards - is the mental anguish of watching a loved one suffer and not being able to do a lot about it. There are currently several initiatives "to prevent the carers of today becoming the cared-for of the future". They are not working too well, because they need the whole related community to back them up.
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If the Gazette is trying to make the building firm come out of anonymity and comment, then good luck to them. Of course they have to be careful in these litigious times, but the family, friends, neighbours and passers by will know who failed to complete the work or protect the property while "work could not be done", and who was responsible for starting it so irresponsibly in the first place.
The work looks to be on a flat roofed extension to the bungalow. . As this sort of work characteristically takes only a few days at the very most, I am completely at a loss to see why (a) the builders started it if they felt they could not complete it in winter conditions and (b) why they cannot comment unless they have packed up and gone on holiday during the less favourable work days of mid winter. . I think it is good that the Gazette stirred things up, otherwise this couple who have more than enough to cope with would have gone on struggling for, possibly, months to come. Maybe they still face an uphill climb over this "work". Carers deserve a break, as do the cared-for. Yes, life is all about profit and devil take the hindmost, but some temporary remedy by someone who actually knows what they're doing would seem the only human response. . A valuable lesson that most commenters need, is to be in the position of a full time family carer for a few weeks. That would be enough to bring home the realisation of what it means. Added to the physical strain - and many carers are from their late sixties onwards - is the mental anguish of watching a loved one suffer and not being able to do a lot about it. There are currently several initiatives "to prevent the carers of today becoming the cared-for of the future". They are not working too well, because they need the whole related community to back them up. . If the Gazette is trying to make the building firm come out of anonymity and comment, then good luck to them. Of course they have to be careful in these litigious times, but the family, friends, neighbours and passers by will know who failed to complete the work or protect the property while "work could not be done", and who was responsible for starting it so irresponsibly in the first place. rhetoric

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