Customer Service Centre will move from Angel Court to Colchester town library in December (From Gazette)
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Customer Service Centre will move from Angel Court to Colchester town library in December
5:17pm Friday 11th October 2013 in News
COLCHESTER’S customer service centre will be moved to the town centre’s library from December.
The town centre library will close for six weeks from Thursday, October 16 while the new space is created and refurbished.
A new lift will be added to allow everyone to be able to reach the centre on the second floor.
Customer service advisors will be on hand to offer housing, benefits and council tax advice on weekdays from 9am to 5pm.
The move is part of Colchester Council’s fundamental service review on customer services, which aims to encourage more residents to get help from the authority via the website rather than face-to-face or over the phone.
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