Rail operator ranked second worst in passenger survey (From Gazette)
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Rail operator ranked second worst in passenger survey
2:16pm Monday 18th February 2013 in News By Will Lodge
Rail operator ranked second worst in passenger survey
THE rail company running trains across Essex has been ranked second worst nationally by a passenger survey.
Greater Anglia got just 42 per cent in a customer satisfaction survey carried out by consumer magazine Which?.
The train operator also came last in a commuter survey where it scored 36 per cent, according to the results published today.
- What do you think of Greater Anglia? Contact our newsdesk on 01206 508334 to give your thoughts.
Comments(7)
jammin
says...
4:01pm Mon 18 Feb 13
stevie,essex
says...
5:23pm Mon 18 Feb 13
Hunter Gatherer
says...
7:25pm Mon 18 Feb 13
But don't worry i am sure they will be
champions next year.
No doubt we will also be paying more
to these jokers for this service.
philip jinman
says...
9:17pm Mon 18 Feb 13
Went to Hampton Court Saturday cost £8.90 each travel card from Epping and car park at £2.00
If we had gone from Braintree would have cost about £40 each travel card
Something needs to be done not much better than National Express used to be
Service was better when railways were nationalised
Ticketing was also less complicated
MissDaisy
says...
12:48pm Tue 19 Feb 13
The rollingstock is ancient and the fares are way too high. The cleansiness is a joke - my fear is needing the toilet when the trains are delayed - altogether an awful experience at the best of times.
Im_Like_HELLO
says...
5:41pm Tue 19 Feb 13
jim_bo says...
2:50pm Mon 18 Feb 13
The gazette ran a story only a few weeks back stating how satisfied customers were?
I suppose a Which led questionnaire as opposed to a Greater Anglia is less biased or made up!