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Blogger appeals to web for BT help
A NEW homeowner who waited two months for his internet line to be installed took to Twitter and Facebook to get help.
Mike Hall moved into a house on the Northfields Estate, Mile End, on September 14 and arranged a change of address with BT three days later.
But after several delays and waiting past November 14 he published a blog post highlighting his experience and sent a link to senior BT managers.
A BT spokesman apologised for the delay and said it hoped to resolve the situation soon.
- To read Mike's blog visit his webpage.