Colchester General Hospital staff recognised for strength of care for patients

Colchester General Hospital staff recognised for strength of care for patients

Individual category winner Suzie Hawkins with staff governor Nic Bailey and nursing director Dee Hackett

Top team - the radiographers.

First published in News

HARD-working staff at Colchester General Hospital have been recognised for their efforts.

The hospital’s At Our Best awards saw 59 entries, including 19 for the individual awards, 38 for the team award and one entry for volunteers.

A shortlist of ten individuals and seven teams were invited to an awards ceremony, on Friday, May 16, hosted by Dee Hacket, Director of Nursing and Patient Experience at the Turner Road hospital.

Suzie Hawkins, deputy sister in Jefferson Ward, was selected as the individual winner.

Her nomination came from a relative of a woman with a terminal illness, who said: “Suzie looked after my grandmother when she was terminally ill and supported us as a family too.

“It was an awful time and she made it better.

“She stayed with us when she died and helped us say goodbye. She cuddled me and cried with us, as a friend."

Laura Evans, emergency staff nurse was runner-up in the individual category.

She was nominated by a patient who had taken a drug overdose, who said: “After a very traumatic time in my life, I was admitted to Colchester General Hospital after taking an overdose which is often frowned upon.

“Laura showed compassion, understanding and a very caring nature, whilst continuing to care for every other patient's needs, and all on the back of two 12.5-hour shifts.

“She is an absolute credit not just to her department, but the hospital in general. I wish I could have thanked her in person.”

The radiotherapy department was the winner in the team category, having been nominated by a patient undergoing a five-week course of treatment.

The patient said: “The radiotherapy department is always busy, with a large team looking after the turnover of treatments for patients.

“Every day, without exception over my 5 weeks of treatment, the team were smiling and reassuring, always greeting me by name and checking I had no health issues since the last treatment.

“I felt safe in their hands.”

The emergency assessment unit (EAU) was selected as runners-up after treating seriously ill Zoe Daley.

The unit was nominated by Zoe’s parents, who said: “Our daughter was seriously ill and the care EAU gave her was wonderful including the support given to me Zoe's mother, my husband and children.

“Zoe was with them for about five days before being transferred to St Helena's Hospice where she died.

“Helen Bayliss stood out from a dedicated team of nurses who gave as much of their time as they could in a very busy environment.”

Anne Blackwell was the winner in the volunteer category.

She was selected after volunteering on Friday mornings for more than two years.

The un-paid volunteer helped in admin duties.

Her nomination, from the Infection Control Team, said: “Anne is a valued member and has truly integrated into the team.

“Nothing is too much trouble for her and she has a quiet but cheery nature.

“Anne is what At Your Best stands for and displays the attributes of caring, compassion and good communication skills at all times. We are proud she is a member of our team."

Individual winners took home £25 in high street vouchers while team winners got £100 in leisure vouchers.

Runners-up were awarded a certificate and a congratulatory letter.

Comments (7)

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2:00pm Thu 29 May 14

common sense or not says...

Well done to Suzie Hawkins and Jefferson Ward. Amidst all the criticism of cancer services in Colchester Jefferson Ward has always been excellent and caring for both patients and their families. Let's hope they will be allowed to keep up the good service when they move.
Well done to Suzie Hawkins and Jefferson Ward. Amidst all the criticism of cancer services in Colchester Jefferson Ward has always been excellent and caring for both patients and their families. Let's hope they will be allowed to keep up the good service when they move. common sense or not
  • Score: 6

5:11pm Thu 29 May 14

franticmum says...

Fabulous accolade for Suzie Hawkins, well deserved and long overdue.She has been a superb role model for many years! Fantastic to see her nursing skills and compassion rewarded.
Fabulous accolade for Suzie Hawkins, well deserved and long overdue.She has been a superb role model for many years! Fantastic to see her nursing skills and compassion rewarded. franticmum
  • Score: -1

12:02am Fri 30 May 14

Plausible Deniability says...

I have had dealings with one of these people in the photograph of recent and i can say they would have received no award fro me whatsoever.
Its all Smoke Mirrors and B/S I am afraid so far as I am concerned.
Keeping pumping out the propaganda TRUST, you are going to need it, come later on in the year when the Chair steps down. The daily's are going to be on you like a rash.
Things will never stabilize in the town, until those involved in backing up the system the silent witnesses, are prosecuted and brought to justice by the Police. Not one person has been charged with fiddling the figures yet why?
The whole system is a joke, smiles and all rhetoric to your face, behind your back is another thing going on. I saw the tears and the grief in some of those Keogh meetings, that has left a permanent scar on me, along with my many other visible and psychological ones I have "Those Who Know Do Not Show" or "Discretion Is The Better Part Of Valour". For once in my life while I was left waiting months for an operation, I realised that society no longer wanted me around, I suddenly realised at 50 that I was dispensable. I would like to give you an award NHS trust, for removing my personal dignity away from me and stripping me of all my confidence, while I was abandoned and others whilst others died in the process. I was one of the lucky ones. To me those involved that turned a blind eye and said little, are nothing more than manifest liars and virtually contributory to manslaughter.
I have had dealings with one of these people in the photograph of recent and i can say they would have received no award fro me whatsoever. Its all Smoke Mirrors and B/S I am afraid so far as I am concerned. Keeping pumping out the propaganda TRUST, you are going to need it, come later on in the year when the Chair steps down. The daily's are going to be on you like a rash. Things will never stabilize in the town, until those involved in backing up the system the silent witnesses, are prosecuted and brought to justice by the Police. Not one person has been charged with fiddling the figures yet why? The whole system is a joke, smiles and all rhetoric to your face, behind your back is another thing going on. I saw the tears and the grief in some of those Keogh meetings, that has left a permanent scar on me, along with my many other visible and psychological ones I have "Those Who Know Do Not Show" or "Discretion Is The Better Part Of Valour". For once in my life while I was left waiting months for an operation, I realised that society no longer wanted me around, I suddenly realised at 50 that I was dispensable. I would like to give you an award NHS trust, for removing my personal dignity away from me and stripping me of all my confidence, while I was abandoned and others whilst others died in the process. I was one of the lucky ones. To me those involved that turned a blind eye and said little, are nothing more than manifest liars and virtually contributory to manslaughter. Plausible Deniability
  • Score: -9

9:12am Fri 30 May 14

common sense or not says...

Plausible Deniability wrote:
I have had dealings with one of these people in the photograph of recent and i can say they would have received no award fro me whatsoever.
Its all Smoke Mirrors and B/S I am afraid so far as I am concerned.
Keeping pumping out the propaganda TRUST, you are going to need it, come later on in the year when the Chair steps down. The daily's are going to be on you like a rash.
Things will never stabilize in the town, until those involved in backing up the system the silent witnesses, are prosecuted and brought to justice by the Police. Not one person has been charged with fiddling the figures yet why?
The whole system is a joke, smiles and all rhetoric to your face, behind your back is another thing going on. I saw the tears and the grief in some of those Keogh meetings, that has left a permanent scar on me, along with my many other visible and psychological ones I have "Those Who Know Do Not Show" or "Discretion Is The Better Part Of Valour". For once in my life while I was left waiting months for an operation, I realised that society no longer wanted me around, I suddenly realised at 50 that I was dispensable. I would like to give you an award NHS trust, for removing my personal dignity away from me and stripping me of all my confidence, while I was abandoned and others whilst others died in the process. I was one of the lucky ones. To me those involved that turned a blind eye and said little, are nothing more than manifest liars and virtually contributory to manslaughter.
Whatever you think of management or departments it is often the individual staff like Suzie and others who have to pick up the pieces. They have had to care for those dying who shouldn't have died if they had been diagnosed better. How must they feel when they know they can't make things better but they still do a good job.
[quote][p][bold]Plausible Deniability[/bold] wrote: I have had dealings with one of these people in the photograph of recent and i can say they would have received no award fro me whatsoever. Its all Smoke Mirrors and B/S I am afraid so far as I am concerned. Keeping pumping out the propaganda TRUST, you are going to need it, come later on in the year when the Chair steps down. The daily's are going to be on you like a rash. Things will never stabilize in the town, until those involved in backing up the system the silent witnesses, are prosecuted and brought to justice by the Police. Not one person has been charged with fiddling the figures yet why? The whole system is a joke, smiles and all rhetoric to your face, behind your back is another thing going on. I saw the tears and the grief in some of those Keogh meetings, that has left a permanent scar on me, along with my many other visible and psychological ones I have "Those Who Know Do Not Show" or "Discretion Is The Better Part Of Valour". For once in my life while I was left waiting months for an operation, I realised that society no longer wanted me around, I suddenly realised at 50 that I was dispensable. I would like to give you an award NHS trust, for removing my personal dignity away from me and stripping me of all my confidence, while I was abandoned and others whilst others died in the process. I was one of the lucky ones. To me those involved that turned a blind eye and said little, are nothing more than manifest liars and virtually contributory to manslaughter.[/p][/quote]Whatever you think of management or departments it is often the individual staff like Suzie and others who have to pick up the pieces. They have had to care for those dying who shouldn't have died if they had been diagnosed better. How must they feel when they know they can't make things better but they still do a good job. common sense or not
  • Score: 13

10:18am Fri 30 May 14

A Very Private Gentleman says...

common sense or not wrote:
Plausible Deniability wrote:
I have had dealings with one of these people in the photograph of recent and i can say they would have received no award fro me whatsoever.
Its all Smoke Mirrors and B/S I am afraid so far as I am concerned.
Keeping pumping out the propaganda TRUST, you are going to need it, come later on in the year when the Chair steps down. The daily's are going to be on you like a rash.
Things will never stabilize in the town, until those involved in backing up the system the silent witnesses, are prosecuted and brought to justice by the Police. Not one person has been charged with fiddling the figures yet why?
The whole system is a joke, smiles and all rhetoric to your face, behind your back is another thing going on. I saw the tears and the grief in some of those Keogh meetings, that has left a permanent scar on me, along with my many other visible and psychological ones I have "Those Who Know Do Not Show" or "Discretion Is The Better Part Of Valour". For once in my life while I was left waiting months for an operation, I realised that society no longer wanted me around, I suddenly realised at 50 that I was dispensable. I would like to give you an award NHS trust, for removing my personal dignity away from me and stripping me of all my confidence, while I was abandoned and others whilst others died in the process. I was one of the lucky ones. To me those involved that turned a blind eye and said little, are nothing more than manifest liars and virtually contributory to manslaughter.
Whatever you think of management or departments it is often the individual staff like Suzie and others who have to pick up the pieces. They have had to care for those dying who shouldn't have died if they had been diagnosed better. How must they feel when they know they can't make things better but they still do a good job.
http://www.bbc.co.uk
/news/health-2763108
1

I have been going on about the Colchester White Elephant Dinosaur Trust for years stating that the place has got to big.
What has the new health service trusts stated today in a BBC report read it?

Once again and for the 10th time we need smaller more cottage hospitals dotted around the borough the size of the Oaks Private Hospital specializing in there various fields, with the comfort and the dignity that the oaks provide.
We are not in the bl**dy army and we do not need to be bossed around by matron like management and staff.
For the Billions it cost to run this farcical service, we demand what we are paying for.
And by the way before you all start, most NHS Operations are now virtually the same costs as the Private Sector.
In regards to the "Darwin Awards" please stuff the show-boating and get on with "The Job". No one is interested in who gets the packet of "Smarties" this month, we pay them do we not?
[quote][p][bold]common sense or not[/bold] wrote: [quote][p][bold]Plausible Deniability[/bold] wrote: I have had dealings with one of these people in the photograph of recent and i can say they would have received no award fro me whatsoever. Its all Smoke Mirrors and B/S I am afraid so far as I am concerned. Keeping pumping out the propaganda TRUST, you are going to need it, come later on in the year when the Chair steps down. The daily's are going to be on you like a rash. Things will never stabilize in the town, until those involved in backing up the system the silent witnesses, are prosecuted and brought to justice by the Police. Not one person has been charged with fiddling the figures yet why? The whole system is a joke, smiles and all rhetoric to your face, behind your back is another thing going on. I saw the tears and the grief in some of those Keogh meetings, that has left a permanent scar on me, along with my many other visible and psychological ones I have "Those Who Know Do Not Show" or "Discretion Is The Better Part Of Valour". For once in my life while I was left waiting months for an operation, I realised that society no longer wanted me around, I suddenly realised at 50 that I was dispensable. I would like to give you an award NHS trust, for removing my personal dignity away from me and stripping me of all my confidence, while I was abandoned and others whilst others died in the process. I was one of the lucky ones. To me those involved that turned a blind eye and said little, are nothing more than manifest liars and virtually contributory to manslaughter.[/p][/quote]Whatever you think of management or departments it is often the individual staff like Suzie and others who have to pick up the pieces. They have had to care for those dying who shouldn't have died if they had been diagnosed better. How must they feel when they know they can't make things better but they still do a good job.[/p][/quote]http://www.bbc.co.uk /news/health-2763108 1 I have been going on about the Colchester White Elephant Dinosaur Trust for years stating that the place has got to big. What has the new health service trusts stated today in a BBC report read it? Once again and for the 10th time we need smaller more cottage hospitals dotted around the borough the size of the Oaks Private Hospital specializing in there various fields, with the comfort and the dignity that the oaks provide. We are not in the bl**dy army and we do not need to be bossed around by matron like management and staff. For the Billions it cost to run this farcical service, we demand what we are paying for. And by the way before you all start, most NHS Operations are now virtually the same costs as the Private Sector. In regards to the "Darwin Awards" please stuff the show-boating and get on with "The Job". No one is interested in who gets the packet of "Smarties" this month, we pay them do we not? A Very Private Gentleman
  • Score: -11

4:34pm Fri 30 May 14

Snowthorne says...

While some here have nothing but bad words & opinions of Colchester Trust i can only comment on what i know personally.
Fortunately neither me or mine have experience of Cancer treatment at the Trust. I do have experience at the Eye Clinic at Essex County & have nothing but praise & gratitude for all who run/work on the AMD Clinic.
When i was very worried & scared on being diagnosed with wet AMD everyone from the Consultant through the whole team were helpful & even when the Clinic was running very late & they were very tired, managed a smile & comforting word for us all.
Having had to attend the Emergency Eye Clinic also, all there were very good.
So maybe it is just me that thinks that it is the upper management that is faulty & not the people who deal with patients every day.
Please give praise where praise is due ok?
While some here have nothing but bad words & opinions of Colchester Trust i can only comment on what i know personally. Fortunately neither me or mine have experience of Cancer treatment at the Trust. I do have experience at the Eye Clinic at Essex County & have nothing but praise & gratitude for all who run/work on the AMD Clinic. When i was very worried & scared on being diagnosed with wet AMD everyone from the Consultant through the whole team were helpful & even when the Clinic was running very late & they were very tired, managed a smile & comforting word for us all. Having had to attend the Emergency Eye Clinic also, all there were very good. So maybe it is just me that thinks that it is the upper management that is faulty & not the people who deal with patients every day. Please give praise where praise is due ok? Snowthorne
  • Score: 11

9:50pm Fri 30 May 14

Plausible Deniability says...

Dr Mengele stood out to be a good Doctor in his early days, until Hitler got hold of him.
Dr Mengele stood out to be a good Doctor in his early days, until Hitler got hold of him. Plausible Deniability
  • Score: -2

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